
Contact Jackson Etiquette to discuss a custom-designed session for your company or organization.
-
Proper protocol on how to make and acknowledge an introduction
- Quality first impressions
- Steps of an introduction
- Introducing others
- Effective handshaking
- Acknowledging others
-
Networking
- Mingle with a purpose
- Interesting conversations
- Networking at receptions
- Do’s and don’ts
- The Elevator Pitch
-
Telephone and voicemail techniques (the telephone can be a company's most valuable tool)
- Answering company calls
- Making calls and leaving messages
- Cellphone usage (calls and text) – when to use and not use them
-
Correspondence
- Written communications
- Email etiquette – when and when not to send it by email
- The proper use of Mr., Mrs., Ms. Dr. and other titles
- Invitations and RSVP
-
On the Job
- Appearance, Image & Attire – What is business, business casual, and social. Get noticed for the right reasons.
- Work accessories – From name tags to fragrances – attract or distract?
- Meetings and seminars – ABCs – Agenda, Be prepared, Considerate
- Accepting and declining gifts
-
Social Skills
- Self confidence
- The Art of Making Conversation
- Effective networking - The "5Ws"
-
Travel Etiquette
- Personal & business travel
- Planes, trains and automobiles
- Public conveyances
- TSA 311 rules
- Hotel stays
- Tipping
-
Dining Etiquette
- Business Meeting Dining
- What Everything is For
- Dining Manners

314-374-2804